The Technology Infrastructure Management SOP by School of Educators is a detailed framework designed to ensure the secure, reliable, and efficient operation of IT systems within schools. From server maintenance and asset tracking to cybersecurity and disaster recovery, this manual offers step-by-step protocols for IT teams, administrators, and school leaders to manage the full lifecycle of digital infrastructure.
It aligns with best practices in network management, software compliance, IT support, and data protection, enabling institutions to support modern learning environments while maintaining operational integrity and digital safety.
-
Introduction & Key Objectives
-
IT Team Roles and Responsibilities
-
Network Management (LAN, Wi-Fi, Internet Access Control)
-
Server Installation, Monitoring & Maintenance
-
Data Backup & Recovery Protocols
-
IT Asset Inventory Tracking & Management
-
Procurement Guidelines for IT Equipment
-
Software Licensing and Compliance Measures
-
Cybersecurity Policies (Firewalls, Antivirus, Access Control)
-
User Account Creation & Management
-
IT Helpdesk Workflow & Support Ticketing
-
Oversight of School Website and Digital Portals
-
Disaster Recovery & Business Continuity Plan
-
Regular Security Audits, Monitoring & System Upgrades
This SOP is essential for schools aiming to modernize their digital infrastructure, ensure regulatory compliance, and build a secure, scalable, and future-ready IT ecosystem.
Reviews
There are no reviews yet.