Refund and Returns Policy

Effective Date: 01-01-2025

Welcome to educatorsresource.in, your trusted platform for class-wise and subject-wise educational resources. We are committed to providing high-quality eBooks and learning materials to students and teachers in an easy and efficient manner.

Please read our Return & Refund Policy carefully before making a purchase.

1. No Return Policy

All products offered on educatorsresource.in are digital eBooks and educational resources that are delivered instantly after order confirmation and payment verification. Due to the nature of digital content:

• We do not accept returns, cancellations, or exchanges once the order is completed.

• All sales are final, and you are advised to review the product descriptions carefully before placing an order.

2. No Refund Policy

Since digital products cannot be returned or revoked once delivered, we do not provide refunds for purchases made on our platform.
However, we are committed to customer satisfaction and will assist you in resolving legitimate issues where possible.

3. Exception – Duplicate Payment Refund

We understand that accidental duplicate payments can occur. In such cases, we offer a refund for the duplicate transaction subject to the following conditions:

• The duplicate payment is made for the same product/order.

• You contact us within 7 days of the transaction.

• Provide valid proof of the transaction such as screenshots or payment references.

After verification, we will process the refund for the duplicate amount. Refunds will be credited to the original payment method within a reasonable timeframe.

4. Incorrect Payment or Technical Issues

If a payment was made but you did not receive the product due to technical issues, please contact us immediately. We will investigate and:

• Resend the product if payment is verified.

• Assist you in resolving payment gateway issues.

• Offer support for troubleshooting access or download problems.

5. Product Access and Delivery

• All eBooks and educational resources are available instantly upon payment confirmation.

• You will receive an email containing download instructions or access links.

• Please ensure that you provide a correct email address during checkout to avoid delivery issues.

6. Customer Responsibility

To ensure smooth transactions, customers are responsible for:

• Reviewing the product details before purchasing.

• Using valid payment methods.

• Providing accurate contact information.

• Safeguarding their access credentials and download links.

7. Disputes & Queries

If you face any issues with payments or access, or if you have questions about your order, please reach out to us within 7 days of your purchase. Our customer support team will assist you promptly.

8. Contact Information

For any queries, technical issues, or refund requests regarding duplicate payments, please contact us:

Email: support@learnbychapter.com
WhatsApp: +91-95208-11111

9. Policy Updates

We reserve the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically.